Frequently asked questions
See the most popular questions
I bought a Passeport MTL or Passion Montréal package. Is it still valid for the Biodôme?
The Biodôme is not part of either of these packages for 2018.
I bought some tickets online (single or package tickets), and I didn’t make it to the Biodôme before it closed. What can I do with them?
A Biodôme ticket purchased online can be exchanged for a ticket to the Planétarium Rio Tinto Alcan or the Jardin botanique and Insectarium.
The same is true for a package bought online: the Biodôme portion can be exchanged for a ticket to the Planétarium Rio Tinto Alcan or the Jardin botanique and Insectarium.
I was given some guest passes for the Biodôme that I thought I’d use this summer. What can I do with them?
Your guest passes are valid until the expiry date marked on them.
I bought a package including the Biodôme, before it closed. I didn’t use the Biodôme portion. Can I keep my ticket and use it once the Biodôme reopens or exchange it?
You have two options:
- You can keep your ticket and use it once the Biodôme reopens in 2019, or
- You can exchange it for a ticket to the Planétarium Rio Tinto Alcan or the Jardin botanique and Insectarium and use it now.
It’s up to you!
Does the Biodôme accept animal donations?
The Montréal Biodôme may occasionally accept donations of live animals, depending on its needs. The animals must be representative of its ecosystems, i.e. the Tropical Rainforests of the Americas, the Laurentian Maple Forest, the Gulf of St. Lawrence, the Labrador coast and Sub-Antarctic Islands.
For donations of live or naturalized animals, please contact us.
Animals not accepted
The following animals are not accepted: squirrels, rabbits, racoons, skunks, porcupines, mallard ducks, red-eared turtles, iguanas.
Space for LifeAll issues
Are the Jardin botanique and the Insectarium in the same building?
No, they are about 10 to 15 minutes apart on foot or 5 minutes by car.
Is it easy to travel between the museums?
It's easy to travel between the Jardin botanique, Insectarium, Biodôme and Planétarium Rio tinto Alcan on foot or by car. The Insectarium is on the same site as the Jardin botanique, and the Biodôme and Planetarium are about a 10-minute walk away from the Insectarium.
What are the museums’ rates and opening hours?
What is the best way to get a map of the museums?
A map will be given to you at the reception desk of all our institutions. If you’d like to look at a map or print one out now, please refer to the following pages.
How is family defined for family rates?
A family is composed of a maximum of five people (limit two adults per family). Please note that admission is free for children ages 0 to 4.
Does the Insectarium accept insect donations?
The Insectarium accepts donations of insects as long as they correspond to the criteria of the scientific collection. By way of example, Québec’s entomological heritage, insects from the north or biogeographical areas bordering Québec and Canada, complementarity with other existing entomological collections belonging to our partners.
When will the Insectarium close for renovations?
On Monday, March 11, the Insectarium as we know it will be temporarily closed to the general public to start the Metamorphosis project, a spectacular architectural transformation that will expand its size by 68%.
When will the Insectarium reopen?
The transformed Insectarium will welcome back the public in the summer of 2021.
I bought a Passeport MTL or Passion Montréal package. Can I lose any benefit?
With these packages, you can visit the Insectarium until March 10. After the closing of the Insectarium, it will still be possible to visit the Jardin botanique.
I bought some tickets online (single or package tickets), and I didn’t make it to the Insectarium before it closed. What can I do with them?
Your ticket will remain valid to visit the Jardin botanique.
Jardin botaniqueAll issues
Is it possible to buy a plant from the Jardin botanique?
Unfortunately, the Jardin botanique de Montréal does not sell its plants to the public as a rule. There are exceptions, such as the Great Gardening Weekend and special plant sales at the Garden’s boutique.
Occasionally, the Jardin botanique’s affiliated societies also organize plant sales. However, these special events are generally reserved for members.
Can I take a picnic to the Garden?
Unfortunately, the Montréal Botanical Garden’s official policy does not allow picnics on site, except in areas that are designated for meals (the meal area at the Insectarium, as well as the picnic areas situated in front of the Lion statue and at the Frédéric Back Tree Pavilion). The restaurant’s patio offers outdoor tables, and you can eat a meal there brought from home.
Please note that alcoholic beverages, chairs, coolers and blankets are not authorized inside the Garden. Only alcoholic beverages purchased on site can be consumed at the Garden’s restaurant, on its patio and in the meal area of the Insectarium.
You can also start with a visit to the Garden and then enjoy a peaceful picnic at Maisonneuve Park. Afterwards, you could always come back to the Garden to continue your visit. Just let the attendant at the gate know that you’ll be coming back and he or she will stamp your hand as proof you have already paid for admission when you return. If you need to leave the Garden and use a parking lot, use the Insectarium’s lot (the second traffic light east of Pie-IX, near Maisonneuve Park).
Can I use my tripod or other photography equipment at the Jardin botanique?
Tripods and monopods cannot be used in the exhibition greenhouses or the pavilions. However, a tripod can be used in the outdoor gardens*.
You must not block visitor traffic or interfere with employees’ work. You also may not set up your tripod in certain areas (these areas are marked as areas where walking is prohibited), in areas that are off limits to visitors or flower beds. For certain exhibitions, flash may be prohibited.
* Exception: For safety reasons, tripods are not permitted in the Chinese Garden during the “Gardens of Light” event when there are a lot of visitors. Tripods will only be tolerated when there are not many visitors on site.
Are there courses or workshops on horticulture and/or botany?
The Friends of the Botanical Garden organize courses and workshops for amateurs. Visit this page for more information about courses and workshops at the Garden (french only).
Professional-level courses towards a general DEP in horticulture followed by an ASP are given by the École des Métiers de l'Horticulture (french only).
Does the Jardin botanique accept plant donations?
Unfortunately, the Jardin botanique does not accept plant donations.
If your plants are too big for your apartment or you are moving and have to leave your plants behind, we suggest that you offer them to community centers, schools, daycares, churches or hospitals.
On the other hand, some horticultural and ecological clubs organize plant exchange days for their members. You can also place an ad on the bulletin board of a business in your area. You will likely find a taker!
Finally, there are networks on the Web that allow you to offer your surplus to other gardeners in your neighborhood.
Planétarium Rio Tinto AlcanAll issues
Is my general admission ticket good during March break?
No. March break (March 1 to 24) is a particularly busy time. We recommend that you reserve the date and time for the first show you want to see, and afterward you can remain and see any other shows you like (you may have to wait longer between shows).
How can I be sure that I’ll see the shows I want on that day?
Each show plays several times every day. If you want to see a particular show at a specific time, you should arrive 20 to 30 minutes before the show starts.
Can I remain in my seat for the next show?
No, everyone has to leave the theatre between shows so that the technical team can do their work.
Only groups that have reserved for two shows in a row can remain in their seats between shows.
How many shows can I see at the planetarium with my ticket?
You can see as many shows as you like on the same day.
What does admission to the Planétarium Rio Tinto Alcan include?
Your ticket to the planetarium lets you attend as many shows as you like on the same day. It also gives you access to the current exhibitions.
There are some exceptions: March break, $8 Thursday evenings, construction holiday, Christmas, etc.