Families and people with disabilities or specific needs have access to a range of services during their visit to the Biosphère. Explore the services available, from wheelchair loans to changing rooms and lockers, along with other solutions designed to make your visit easier.
| ⬇ Accessibility and adapted services |
| ⬇ Gift shop |
| ⬇ Services for families |
| ⬇ Changing rooms and lockers |
| ⬇ Service dogs |
Accessibility and adapted services
The Biosphère offers a multi-level visitor experience accessible by staircase or elevator. The elevator is equipped with tactile buttons and Braille text.
Admission to the Biosphère is free for the companion of a visitor with a disability.
Pre-visit planning guide and sensory kit
A pre-visit planning guide for the Biosphère, along with a sensory kit, was developed in collaboration with Giant Steps for autistic visitors. The guide includes a communication board, a sensory map, and photos to help make your visit easier.
View or download the planning guide:
My Biosphère visit (PDF)
A sensory kit for autistic visitors is available at the reception desk. It includes five calming items designed to enhance the visit experience. The kit may also be helpful for anyone experiencing sensory overload.
Wheelchair loans
Visitors may request a wheelchair at the reception desk. As the supply is limited, we cannot guarantee that one will be on hand. A piece of identification is required for the loan.
Parking and paratransit
Near the Biosphère, the outdoor P11 parking lot offers two spaces reserved for people with disabilities. Parking there is free at all times with a visible permit. A paratransit stop is also located nearby, less than ten metres from the museum’s main (north) entrance.
The Biosphère has been certified as completely accessible by Kéroul, which assesses the accessibility of tourist and cultural sites across Québec.
Gift shop
The Biosphère’s gift shop offers a range of educational products for all ages, with a focus on biodiversity, the environment, and ecology.
The shop display is located in the museum’s main hall. You’ll also find souvenirs inspired by the iconic sphere designed by architect Richard Buckminster Fuller.
Services for families
Stroller loan
You may borrow a stroller at the ticket counter by leaving a piece of identification as a deposit. As the number of strollers is limited, availability cannot be guaranteed.
Changing tables and nursing room
Changing tables are available in the washrooms (women’s and men’s) adjacent to the admission hall.
A nursing room is also available; please speak with our reception staff for access.
Changing rooms and lockers
- Location: Key-operated lockers are available on the ground floor. You may use them to store your coats and personal belongings.
- Cost: A $1 deposit is required and will be returned after use.
- For groups: Bins are provided for groups that have reserved their visit.
Reserve your group visit by completing our online form.
Service dogs
Visitors accompanied by a service dog are welcome at the Biosphère. Proof of the animal’s vaccination and certification may be requested.